SRO Housing Director

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The SRO Housing Director at the Merrimack Valley YMCA intentionally fosters a cause-centered culture that is welcoming, genuine, hopeful, nurturing, and inclusive while also managing high-quality, resident-focused transitional programs.

Branches: Lawrence Branch

Status: Exempt, full time

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. To thrive in this role you must have a strong sense of compassion and understanding, and an interest in working directly with youth, and the ability to communicate effectively with children, education teams, and colleagues.

The SRO Housing Director manages all aspects of our 73 unit Single Room Occupancy residence, located on the 3rd and 4th floors of the Merrimack Valley YMCA Lawrence Branch, fostering a culture of inclusivity, support, transition, and community among our residents.

1. Oversee all day-to-day operations of the SRO Housing Residence, ensuring all regulatory guidelines, inspection criteria, safety guidelines are met
2. Work directly with the leadership of the City of Lawrence Housing Authority to provide a resident-centered approach to case management that demonstrates and promotes progress through supportive resources that address the basic needs of our residents.
3. Prepare concise reporting on state compliance, ensuring all audits and reporting mechanisms are on-time and that we are in full compliance with all guidelines.
4. Manage part-time staff that include case worker(s), maintenance staff and security staff, holding all SRO team members accountable to their responsibilities, execute performance reviews, and work with senior leadership to provide development opportunities for continued growth.
5. Manage vendor relationships that provide SRO services, including security and pest control
6. Cultivate new and existing partnerships that will provide resources to enhance the quality of life for all residents.
7. Work with senior management on budgeting and manage monthly finances
8. Collaborate with our Development team to cultivate philanthropic support for our SRO
9. Serve on the Lawrence Branch leadership team, collaboratively work with all Directors from the Lawrence Team to provide a safe, inclusive, and welcome-for- all culture at the Merrimack Valley YMCA Lawrence Branch.
10. Manager-On-Duty responsibilities during Branch operating hours

• Bachelor’s degree in Human Services or related field; or equivalent experience.
• Experience in housing management or transitional housing services
• Outstanding capacity to build strong relationships with a diverse population of residents, colleagues, and community members
• Bi-Lingual strongly preferred
• Ability to work effectively both independently and as part of a team with flexible and adaptable work style

Based on experience:

$57,000 – $60,000

To apply, please e-mail a cover letter, resume and references to Mary Jane Dinsmore at jdinsmore@mvymca.org Merrimack Valley YMCA, 360 Merrimack Street, Suite 270, Lawrence, MA 01843. Applications accepted through September 30, 2023.

The Merrimack Valley Y appreciates our staff and provides a strong competitive salary and comprehensive benefits plan including quality health and dental insurance, vision, long & short term disability, 12% Retirement paid by Y once eligibility is met, free family membership and generous time off and EAP.  We are an equal opportunity employer – For All.