The Merrimack Valley YMCA is looking for a dynamic leader to join our growing team. The Membership Director will focus on strengthening community through youth development, healthy living and social responsibility. Under the direction of the Executive Director, She/He will drive new membership sales as well as efforts to maximize membership retention and ensure member satisfaction. The Membership Director will develop, implement, and evaluate programs, initiatives, and policies designed to increase and retain membership for the Andover/North Andover Branch. He/she will develop plans and implement procedures and processes to achieve membership goals. This person is responsible for maintaining the highest-quality customer service, including but not limited to meeting internal and external customer needs and presenting and nurturing a positive attitude about the Y, it’s staff, and programs.