Camp Registrar – Admin.

The Camp Registrar, under the direction of the Executive Director, shall be responsible for all financial and marketing operations of the Camping Services Branch Office.  This includes but is not limited to staffing, camp registration, maintaining statistical and financial information, purchasing for the office, and supporting the camps during the summer. The Camp Registrar will also be responsible for insuring that the Camping Services Branch website remains current with the most updated information available. In conjunction with the Executive Director, the Camp Registrar will also lead the marketing efforts in support of Camp Lawrence, Camp Nokomis, Camp Otter and Family Camp.

The Camp Registrar will help champion a culture of service excellence and support and advocate the mission and values of the YMCA.

Branches: Camping

Status: Exempt

• Minimum Bachelor’s Degree from an accredited college or university or related experience.
• Minimum three years experience with customer relations-oriented job with proven results.
• Excellent interpersonal skills.
• Effective written communication skills.
• Effective verbal and listening skills.
• High level of organizational skills.
• Attention to detail and a high level of accuracy.
• Excellent computer skills. Proficiency in Microsoft Office (Excel, Word, Power Point, Publisher). Familiarity with Camping and Membership software programs or ability to learn this software quickly.
• Experience with website and copy design.
• Must complete Merrimack Valley YMCA online Child Abuse Prevention Training within the first two weeks of employment.
• Must complete CPR/AED training within the first 90 days of employment.

• The Camp Registrar will spend most of their time sitting using office equipment and computers.
• This position is located in a busy open area office.  The incumbent can expect interruptions and will meet with camper families that come in to the office on a regular basis.
• This position requires intense concentration, attention to detail, and high levels of accuracy.
• There are a number of deadlines associated with this position around financial reporting and statistical data.
• There are periods during the year that require more than a 40 hour work week.
• This position may require periodic day and/or overnight visits to our camps.

• Ability to lift 25lbs.
• Position requires ability to work on multiple projects at the same time.
• The incumbent must have the ability to deal with a variety of people on various issues.
• Must work well independently.
• Flexibility and adaptability to changed situations are essential in this position.

• Supervision of camp office staff.
• Responsible for camp registration process.
• Financial and statistical data reports.
• Implementation of the camp marketing plan.
• Purchasing for camp office.
• Handle the administrative pieces of camp licensing, membership dues and fees, boat registrations, boat licenses, invoices, and financial assistance.
• Assist with Board Meetings as necessary.

• Overall responsibility of Camping Services Office Operations. Including staffing (paid and volunteer), training and purchasing for the office. Typical hours of operation for the office shall be Monday through Friday 9:00am-5:00pm.  Marketing and Board responsibilities may require some nights and weekends throughout the year.
• Responsible for hiring, training, scheduling, supervision, and evaluation of part-time and seasonal office staff, when applicable.
• Responsible for all website-related marketing including, but not limited to, updating all photo galleries (bi-monthly), keeping information current and ensuring that the web page is easy for all visitors to navigate.
• Responsible for all administrative aspects of the registration process: accepting all registrations (through the mail, online or phone) for all of the Merrimack Valley YMCA’s camps, maintaining these records, providing reports for the Camp Directors about transportation, billing, rosters and other camper information.
• Responsible for the dissemination and maintenance of all financial operations of the office, at the direction of the Executive Director. Responsible for all monthly and yearly financial reporting to Finance Office.
• Lead marketing efforts pertaining to inquiries such developing inquiry reports for the Directors and talking to families about the camp experience.
• Lead the development and distribution of all camp brochures, newsletters, registration materials, flyers, parent communication pieces and manuals.
• Manage the camp software program (Camp Brain).
• Create and disseminate monthly statistics to the Finance Office and Camp Directors and Executive Leadership Team.
• Lead and implement the management of the financial assistance process for the camps of the Merrimack Valley YMCA.

• Provides leadership and support of Annual Campaign that results in achievement of our annual fund-raising goal.
• Attend and assist with association  special event fundraising efforts.

• Participate in branch, association, and community events.
• Perform other duties as assigned by Senior Management.

• Increased enrollment at all five camps, thereby meeting annual enrollment goals.
• Improved customer service to all people that communicate with the Camping Services Branch.
• Improved efficiency in communicating with current and prospective camper families.
• Improved system of tabulating statistics about camp finances and enrollment for reporting to the camp directors, the Camping Services Board of Managers and the Executive Staff team.

$38,000 – $42,000 (depending upon qualifications)

To apply, please e-mail a cover letter, resume and references to Anne Whalen at awhalen@mvymca.org Merrimack Valley YMCA, 360 Merrimack Street, Suite 270, Lawrence, MA  01843.  

 The Merrimack Valley Y appreciates our staff and provide a strong competitive salary and comprehensive benefits plan including quality health and dental insurance, vision, long & short term disability, 12% Retirement paid by Y once eligibility is met, free family membership and generous time off and EAP.

We are an equal opportunity employer – For All.

The core values that guide the YMCA in fulfilling the mission and goals are: Caring, Honesty, Respect, Responsibility. We instill these values in all programs while making healthier lives achievable for everyone.]

**Denotes essential function of the job.  The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees.  Please see your manager should you have any questions about this policy or job duties.

Nothing in the job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time nor does it cover or contain a comprehensive listing of activities, duties or responsibilities that are required.  Job descriptions should never be misconstrued as an employee contract.  All employees are “at will.”