Welcome!
You are now part of a community of individuals joined together to facilitate positive and lasting change in our community.
When you log in to your YMCA account, you will be able to register for programs, view and make changes to your membership, update your billing information, schedule a payment, or access your facility usage for insurance or company reimbursement.
If you are looking to sign up for Group Exercise classes, please log in to your Merrimack Valley YMCA app. If you need to download the app, please click here for instructions.
How Do I…
Log In
To access your account:
- Use the primary email address or phone number associated with your membership.
- If you’re unsure which contact information is linked to your account, please call the Welcome Center at 978-685-3541 ext. 421 for assistance.
Manage My Account Options
Once logged in, you can:
- Register for YMCA programs
- View your membership payment history (useful for insurance reimbursements)
- Access your donation history
- Update your payment method
- Update your contact info
- Cancel your membership
Place My Membership on Hold
Memberships may be placed on hold for up to 3 months per calendar year. Hold requests must be submitted 5 days prior to your draft date to avoid charges for the upcoming month.
Upgrade or Downgrade My Membership
Memberships may be upgraded or downgraded at any time. A request form must be submitted at least 5 days prior to your draft date for changes to take effect.
Cancel My Membership
For your convenience, online cancellations can be made up until the day before your draft date by logging into your account and clicking Manage Membership.
To allow our staff adequate time to process your request, in-person cancellations must be completed at least 5 days prior to your draft date at any of our Welcome Centers.
Important Notes About Cancelling Your Membership:
- Program Registrations are not Automatically Cancelled
Cancelling your membership does not cancel any active program registrations (e.g. swim lessons). You must call or visit the Welcome Center to cancel those separately. - Loss of Member Pricing
When you cancel your membership, you lost access to member rates for any future programs. These discounted rates will not be locked in after cancellation. - Account Balance Requirements for Cancellation
You will not be able to cancel your membership if there are any outstanding balances on your account for programs or membership fees.
Additional Support
Need help? Send us an email at info@mvymca.org.
Be sure to also check out our Membership page which offers an overview of available membership categories and policies.
